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Troubles streaming videos and audio

Last post 06-03-2008, 12:33 PM by shavinganegg. 5 replies.
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  •  07-03-2007, 5:45 PM 25201

    Troubles streaming videos and audio

    Does anyone else experience troubles viewing and downloading the videos or audio files. I have tried on several different PCs. All with windows media player 11 and with all the updates. I have sent items to the help desk with no reply. Just wondering if anyone else experiences similar troubles?  

    The trouble is similar to a cd/dvd that skips. Seems to be the buffering.

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  •  07-03-2007, 6:21 PM 25203 in reply to 25201

    Re: Troubles streaming videos and audio

    Hi stevenlq,

    For the last two weeks I've been unable to download the ISC material. Erik has responded in a first round of messages. As yet my glitch is unresolved, but it's only been a day or so since I've tried to resolve it.

    I don't suspect a buffering problem on my side.

    jiki


    'takes all kinds.
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  •  07-03-2007, 8:50 PM 25212 in reply to 25203

    Re: Troubles streaming videos and audio


    i've had what sounds like the same problem on my ibook with videos, but not with audios.

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  •  07-04-2007, 10:25 AM 25231 in reply to 25212

    • rollie is not online. Last active: 10-04-2008, 10:02 AM rollie
    • Top 50 Contributor
    • Joined on 04-19-2006
    • Boulder, CO and Alberta, Canada
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    Re: Troubles streaming videos and audio

    Hi Folks,

    Our third-party streaming provider has suffered an outage which has affected our Flash video streaming on ISC.  They have indicated that it should be solved shortly.  Meantime, you should be able to download any of the videos.  If you have difficultly with that, please do let support know - I'll keep in touch with them and ensure any difficulties are resolved.  Will keep you posted - sorry for the inconvenience....

    rollie

    ~Rollie @ ISC
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  •  07-04-2007, 12:32 PM 25242 in reply to 25203

    Re: Troubles streaming videos and audio

    I've also been having problems streaming videos on IS and IN for the last two weeks.  Have contacted member services but problem still unresolved.  Audio is OK.  Seems to be a buffering issue.
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  •  06-03-2008, 12:33 PM 54236 in reply to 25242

    Re: Troubles streaming videos and audio

    Most ipod-ready videos didn't play in my ipod. Download is slow, is fustrating...

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